WinCrate is a high-energy mystery crate platform designed for people who enjoy risk, reward, and collecting. Each crate contains a randomized prize pool with real, tangible rewards that you can redeem or trade.

Whether you're hunting top-tier electronics or just testing your luck with novelty crates, WinCrate combines entertainment and prize-winning in a way that feels fresh and dynamic. The thrill is real—and so are the rewards.

WinCrate is built by a team with a background in gaming, e-commerce, and user-focused design. Our goal wasn’t just to make another mystery box site—it was to create a better one. We manage our own inventory, fulfillment, and tech, which means more transparency and faster delivery for you. We're not affiliated with any white-label or drop-shipping partners—you’re playing on something original.

Yes, WinCrate was built with fairness and user safety at its core. All of our transactions are secured using modern encryption protocols and major payment gateways. Prize inventory is live, tracked, and physically available for fulfillment—no bait-and-switch tactics. We’re also transparent with our crate odds, pricing, and support process. Trust isn’t just a word to us—it’s how we build repeat players.

Depositing is simple. After logging in, just click your wallet and choose from our available payment options. We accept standard credit/debit cards for select users as well as select cryptocurrencies like Bitcoin and USDT. All deposits are processed instantly, and your balance updates in real time. Keep an eye out for promotional top-up bonuses that occasionally appear in your dashboard.

Absolutely! WinCrate was launched in 2022 with the aim of setting a new standard of integrity in online shopping. By utilizing EOS Blockchain technology, we ensure the highest level of security for our users.

Our dedication to delivering a fair and enjoyable experience is unwavering, with a strong focus on transparency and integrity at every step. We invite you to learn more about our commitment to fairness and how our advanced algorithm operates by visiting our dedicated page at https://wincrate.com/fairness. Here, you will find detailed information on our practices and the measures we take to maintain a trustworthy and exciting shopping environment for everyone.

Battles are competitive crate-opening events where multiple or solo players enter and compete to win. Each participant opens the same crate, and the highest-value item wins the full prize pot. It’s not just about what you pull—it’s about beating the rest of the players or bots. Battles are fast-paced and perfect for high-stakes thrill seekers.

Don’t panic—crypto networks can occasionally delay confirmations. First, confirm that the transaction was sent to the correct address and is showing as complete on the blockchain. If it’s been more than 30 minutes and still not reflected in your balance, email support [support@wincrate.com] with the transaction hash. Our team monitors wallets constantly and will manually verify and credit if needed.

Our support is run by real people—not bots—and we pride ourselves on fast, clear communication. You can contact us directly through the “Support” tab on your account dashboard or by emailing support@wincrate.com. Most issues are resolved within a few hours. For urgent requests, live chat may also be available during peak hours. We’re here to help every step of the way.